If you get the message “Unknown email address” when you try to log in, and you haven’t logged in for some time there is a good possibility it was before Feb. 2021.
If you get the message “The password you entered is incorrect” then you have an active account but entered the wrong password. In that case, try again or go to our password help page.
How to open a new account
If you have NOT logged in since Feb. 2021 check out as a new customer and a new account will be created following payment. If an account with your email address is already registered you will be notified when you submit your order.