Stitching Cards at www.stitchingcards.comForgotten password – new one requested but not received.If you request a new password and the message says that it has been sent but it does not arrive then there are two possibilities.1. You have given your email address with an error in it. We know this happens because occasionally order confirmations get bounced back to our mail server as undeliverable due to a non-existent email address. Your Internet service provider will be able to tell you your correct email address. If you suspect a typo in your email address please contact us at info@stitchingcards.com. Include your full name and post/zip code so that we can trace your account. 2. Your Spam filter is intercepting our message. Please look in your Spam folder. New passwords and order emails are sent automatically. Some Spam filters think that automatic email must be Spam and send it to your Spam/Junk folder. Please add info@stitchingcards.com to your Spam filter white list.
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