Stitching Cards at www.stitchingcards.com
Help and FAQ
These subjects cover purchase and download questions.
For card making help and resources see Learning Centre.
Basket/Cart not working
- "add to basket/cart" links and changing currency don't work.
Gift vouchers
- how we can help with patterns as a gift.
How to open an account
- the shopping process step-by-step.
I think I got my email address wrong
- no replies to correspondence.
My currency not listed
- how do I pay and what do patterns cost.
New e-mail address
- how to change it in your account.
Password problem
- password or login does not work.
Pattern download
- how to download the files.
Pattern not opening
- error message when trying to open the pattern.
Patterns by post
- purchase information.
Payment problems
- card or details not accepted.
Printing in unreadable font / language
- the pattern opened by the wrong software.
Printing incomplete
- part or all of the pattern not printing.
Purchase for friend
- license information and terms of purchase.
Teaching use
– the free sample patterns may be used for teaching.
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If you have any problems with our shopping system please contact us for assistance.
10% of all sales from this web site will be donated to EveryChild, the international children's charity.

10% of your purchase payment will help children like:
Madhuri in India. Inna in Ukraine. Pagna in Cambodia. Grace in Guyana. Ana in Peru. Dahnay in Ethiopia.
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Website Copyright © 2004 - 2012 Stitching Cards. All Rights Reserved.
Stitching Cards, PO Box 795, St. Albans, AL2 2ZQ, UK.
Email: info@stitchingcards.com
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